Welcome to Lilian Jones and thank you so much for stopping by. We hope you find something you love but if you can’t find what you are looking for, why not drop us a line? We may have new soaps curing, on back stock or if you have a great idea we could even end up with a brand new product idea!
Current dispatch times are around 2-3 days – if you are looking for a Christmas gift, please leave plenty of time as, like most people, this is our busiest time of the year. All orders will be delivered in time for Christmas.
We will always email you with an update should any product be delayed outside of the above.
We have lots of new products and lots of special offers and new low prices for many items. If you are looking for something that is no longer available on our website, please also check our Etsy site where we often have discontinued lines.
Our ethics and principles underpin all that we do, and we believe nothing we do should be to the detriment of our planet or its inhabitants.
We oppose testing on animals for all cosmetics and household products anywhere in the world and the search for humane alternative is a key part of our day to day life. Animal testing has been banned across the EU and UK for a number of years, as well as in Israel and India, but there are still a huge number of animals suffering across the world in places such as Australia, Canada, Brazil, Russia, China and across America.
Delivery within the UK Mainland is facilitated by our primary couriers: Royal Mail and My Hermes.
Smaller parcels are sent by Royal Mail and with larger items being delivered though My Hermes. Both operate a 24hr service to most of the UK; however in order to keep costs down we generally send parcels out by the cheapest method and in the case of Royal Mail by second class delivery. Please allow up to 5 working days for packing and delivery (7 days for highlands, Islands and NI) before contacting us.
During busy periods, such as Christmas, delivery may take up 10 days.
If you need an order to be delivered by a certain date, please contact us at the time of order to discuss delivery options.