Welcome to Lilian Jones and thank you so much for stopping by. We hope you find something you love, why not have a look at our No Frills range and enjoy a risk free candle?
Current dispatch times are around 48 hours. If there are any additional delays we will notify you by email.
We have made many changes and are discontinuing a number of products (please see our blog post) but we still have lots of fabulous new lines and loads more to come.
If you are looking for something on our website that is no longer available please check our Etsy site where we often have discontinued lines.
Our ethics and principles underpin all that we do, and we believe nothing we do should be to the detriment of our planet or its inhabitants.
We oppose testing on animals for all cosmetics and household products anywhere in the world and the search for humane alternative is a key part of our day to day life. Animal testing has been banned across the EU and UK for a number of years, as well as in Israel and India, but there are still a huge number of animals suffering across the world in places such as Australia, Canada, Brazil, Russia, China and across America.
Delivery within the UK Mainland is facilitated by our primary couriers: Royal Mail and My Hermes.
Smaller parcels are sent by Royal Mail and with larger items being delivered though My Hermes. Both operate a 24hr service to most of the UK; however in order to keep costs down we generally send parcels out by the cheapest method and in the case of Royal Mail by second class delivery. Please allow up to 5 working days for packing and delivery (7 days for highlands, Islands and NI) before contacting us.
During busy periods, such as Christmas, delivery may take up 10 days.
If you need an order to be delivered by a certain date, please contact us at the time of order to discuss delivery options.